Refund policy

 

If you are not 100% satisfied with your items, please get in touch and we will be happy to help you. All refunds, returns and exchanges will be considered on a case by case basis.

Please detail your request in an email to: shop@crackmagazine.net, with your order number.

If you wish to return an item, please note we do not cover the cost to send this back to us.

If an order is returned to us, marked as unclaimed or returned due to an insufficient address, all postage costs to resend are to be paid by the customer.

Find our full customer help page here.